Legal

Privacy Policy

Veue Beach Cabins values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay at our property. We process personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

Last updated: June 23, 2026

  1. 01

    Information we collect

    We may collect the following types of information:

    • Personal information: name, email address, phone number, and payment details provided during booking.
    • Usage data: information about how you interact with our website, such as IP address, browser type, device information, and pages viewed.
  2. 02

    How we use your information

    Your information is used for:

    • Processing and managing your bookings.
    • Communicating with you about your reservations or inquiries.
    • Improving our services and enhancing your experience.
    • Sending promotional offers and updates, where you have opted in.
  3. 03

    Sharing your information

    We do not sell your personal information. We share it only with service providers that help us operate, and only to the extent necessary to deliver our services:

    • Booking and payments: reservations are processed through Cloudbeds (our booking engine) and payments through Xendit (our payment processor). These providers receive the information required to confirm your stay and complete your transaction securely.
    • Website analytics and communication: we use Google Analytics and Google Ads and the Meta (Facebook) Pixel to understand site usage, and a live chat service to respond to your enquiries.
    • Legal compliance: we may disclose information where required to comply with applicable laws, regulations, or lawful requests from authorities.

    Some of these providers operate outside the Philippines, which means your information may be processed or stored abroad. Where this occurs, we take reasonable steps to ensure your information continues to be protected to a standard consistent with the Data Privacy Act.

  4. 04

    Data security

    We implement reasonable organizational, physical, and technical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  5. 05

    Cookies

    Our website uses cookies and similar technologies to improve your browsing experience and to support the analytics and advertising services described above. You may modify your browser settings to decline cookies if you prefer, though some features of the site may not function as intended.

  6. 06

    Data retention

    We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including the duration of your stay and any period required to meet our legal, tax, and accounting obligations. When information is no longer needed, we securely delete or anonymize it.

  7. 07

    Your rights

    Under the Data Privacy Act, you have the right to:

    • Access the personal information we hold about you.
    • Request corrections to any inaccurate or incomplete information.
    • Request the erasure or blocking of your information, subject to legal limits.
    • Opt out of receiving marketing communications.
    • Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

    To exercise any of these rights, please contact us using the details below.

  8. 08

    Contact us

    If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

    By using our website or staying at our property, you consent to the terms of this Privacy Policy.